Ms. Jones joined Keen Independent in 2018 from the Superior Court of California, County of Alameda where she was a management analyst. Ms. Jones performs research, data collection and analysis across a range of projects, including disparity studies. Ms. Jones is participating in Keen Independent’s City of San José Outreach Program and Transportation Research Board projects.
At the Superior Court of California, County of Alameda, Ms. Jones served as the Alternative Dispute Resolution Program (ADR) Administrator and was responsible for the planning, development and implementation of operational procedures, as well as training volunteer attorneys and mediators for the Court’s ADR Program for civil cases. She mediated small claims, civil harassment and unlawful detainer court cases.
Ms. Jones also worked at the Maricopa County Department of Transportation (MCDOT) as an Intergovernmental Coordinator where she developed and negotiated Intergovernmental Agreements, developed policies and procedures and served as MCDOT’s liaison to community and private partners to monitor transportation issues. For a portion of her time at MCDOT, Ms. Jones was the Title VI Coordinator and was responsible for the overall administration of MCDOT’s Title VI Plan and served as a subject matter expert to ensure agency compliance with all federal Title VI laws and regulations.
Ms. Jones also worked as a court research analyst at the National Center for State Courts where she provided both quantitative and qualitative work on a variety of projects for state courts and federal agencies.
As part of the Capital Fellows Program, Ms. Jones worked as a Judicial Administration Fellow at the Superior Court of California, County of San Francisco where she worked on a court-wide resource allocation study, quantitative and qualitative data analysis, program evaluation, survey administration and aided self-represented litigants in the self-help center. After the Judicial Administration Fellowship, Ms. Jones completed a judicial externship with the Honorable Thelton Henderson of the United States District Court for the Northern District of California.
Ms. Jones received her Bachelor of Arts in Political Science with a minor in French and a Business and Administration Specialization from the University of California, Los Angeles (UCLA). She has an interdisciplinary Master of Arts degree in African American studies from UCLA. In addition, she completed the Paralegal Training Program through UCLA Extension. She also has a certificate in Mediation and Conflict Resolution from the University of California, Berkeley.