Our Process

How We Do It

Our multilingual team relies on rigorous qualitative and quantitative research methods.

01

Asking the right questions

02

Gleaning insights from existing client data

03

Demographic and economic analyses using Census data and other databases

04

Surveys (intercept, phone, online and paper)

05

Interviews, focus groups and other qualitative research

06

Workshops (virtual and in-person), advisory groups, and internal and external stakeholder groups

07

Observation and ethnographic analysis

08

Culturally sensitive community outreach

09

Statistical models, mapping, program evaluation and other analyses

10

Message development, testing and evaluation

11

Recommendations based on results

12

Plans and implementation support

Sectors We Serve

Who We Work With

States, cities, counties and other local governments

Non-profits

Boards and commissions

Industry associations

Educational institutions

For-profit businesses

Featured Reports

Selected Project Examples

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