In 2023, North County Transit District (NCTD) engaged Keen Independent Research to develop an Equity Plan that assesses NCTD’s policies, programs and procedures and provides recommendations for updates to address any gaps identified in the research. Keen Independent will gather input from the public and other participants via:
The goal of this assignment is to determine whether NCTD is equitable in its current diversity, equity and inclusion efforts and to develop recommendations to guide future decision making.
Keen Independent Research is a national equity consulting firm. Annette Humm Keen, Principal, is leading this assignment with Janine Kyritsis, Chief Listening Officer. Keen Independent has extensive experience conducting market research, program development and implementation as well as making recommendations regarding methods to embed equity and inclusion in public agencies. The firm’s portfolio includes equity studies for NCTD, Orange County Transportation Authority (OCTA) in California and Salem Area Mass Transit District (SAMTD) in Oregon. Subconsultant, GCAP Services of California is assisting with public outreach.
The study will be complete in late 2024.
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